Account Deletion

How to request deletion

Email support@klarion.io from the email address on your Klarion account with the subject line "Klarion account deletion request".

Include the account email, workspace name, and whether you are requesting deletion of only your login account or an entire business workspace. We may ask for additional information to verify your identity and authority before deleting data.

User account deletion

If you are an invited team member, we can delete or deactivate your login account and revoke your access. This does not automatically delete business payment records, SMS records, locations, gateway devices, audit records, or exports that belong to the workspace owner.

Workspace deletion

A workspace owner or authorized admin can request deletion of a business workspace and related Klarion-controlled data. Before deletion, export any payment records your business needs for reconciliation, accounting, tax, or audit purposes.

What may be retained

We may retain limited records when needed for security, fraud prevention, legal compliance, accounting, tax, backup recovery, dispute resolution, or to enforce our agreements. Backup copies may remain until overwritten through normal backup cycles.

Related policies

Read the Privacy Policy for more detail on retention and deletion, and the Terms of Service for the rules that apply to Klarion workspaces.